Refund Policy

Last updated: January 2024

We want you to be completely satisfied with FemmeAI. If you're not happy with your purchase, we offer a straightforward refund policy.

Our Promise

14-Day Money-Back Guarantee

If you're not satisfied with FemmeAI Premium for any reason, request a full refund within 14 days of your purchase. No questions asked.

What's Covered

First-time Premium subscription purchases
Requests made within 14 days of initial payment
Any subscription plan (monthly or annual)

How to Request a Refund

Email us at support@femmeai.app with the subject line "Refund Request"
Include your account email address and reason for the refund (optional but helps us improve)
Receive confirmation within 24-48 hours
Refund processed to your original payment method within 5-10 business days

Subscription Cancellation

You can cancel your subscription at any time from your Account Settings. Here's what happens:

Your Premium access continues until the end of your billing period
No further charges will be made
You can resubscribe at any time
Your data and progress are preserved

Exceptions

Refunds may not be available for:

Requests made after 14 days from purchase
Subsequent renewal charges (cancel before renewal to avoid)
Accounts that have violated our Terms of Service
Multiple refund requests from the same user

Contact Us

Questions about refunds? We're here to help: support@femmeai.app